{"id":37622,"date":"2026-06-18T13:00:00","date_gmt":"2026-06-18T13:00:00","guid":{"rendered":"https:\/\/www.nordex-online.com\/es\/?p=37622"},"modified":"2026-06-19T09:47:50","modified_gmt":"2026-06-19T09:47:50","slug":"foro-the-voice-of-the-customer-service-day-en-pamplona-2026","status":"publish","type":"post","link":"https:\/\/www.nordex-online.com\/es\/2026\/06\/foro-the-voice-of-the-customer-service-day-en-pamplona-2026\/","title":{"rendered":"Foro \u201cThe Voice of the Customer\u201d \u2013 Service Day en Pamplona 2026"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">En el Nordex Group, a menudo hablamos de ser customer-centric, pero no se define por lo que decimos. Se define por lo bien que escuchamos, aprendemos y actuamos.<br>Esta mentalidad fue el n\u00facleo del Service Day de este a\u00f1o en Pamplona, donde colegas de toda nuestra organizaci\u00f3n global de servicio, que en conjunto respaldan m\u00e1s de 60 GW de capacidad instalada en todo el mundo, se reunieron para reflexionar sobre nuestro enfoque.<br>Un punto clave: nuestro foro \u201cVoice of the Customer\u201d. Moderado por Jesus Alvarez (Nordex Group), l\u00edderes del sector como Jose Alba (Enel Green Power), Juan Otazu (Acciona Energ\u00eda), Luis Pertierra (Naturgy) y Alfonso Garcia (RWE) compartieron perspectivas sinceras sobre lo que realmente valoran los clientes, en qu\u00e9 Team Nordex es fuerte, d\u00f3nde podemos mejorar y c\u00f3mo podemos generar un mayor impacto en un panorama energ\u00e9tico cada vez m\u00e1s complejo.<br>Conclusi\u00f3n clave: los clientes buscan #socios, no proveedores. Valoran la colaboraci\u00f3n, la transparencia y la capacidad de adaptarse juntos. La verdadera mejora comienza cuando las organizaciones est\u00e1n dispuestas a escuchar perspectivas que cuestionan sus suposiciones.<br>A medida que el sector de las energ\u00edas renovables sigue evolucionando, el \u00e9xito depender\u00e1 de lo profundamente que comprendamos a nuestros clientes y de lo consistentemente que transformemos sus comentarios en acci\u00f3n.<br>Un gran agradecimiento a todos los participantes por su confianza y apertura. Sus ideas dan forma directamente a c\u00f3mo generamos valor y ayudan a impulsar la transici\u00f3n energ\u00e9tica.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"726\" src=\"https:\/\/www.nordex-online.com\/wp-content\/uploads\/sites\/4\/2026\/06\/Picture-Global-Service-Day-1024x726.png\" alt=\"\" class=\"wp-image-37623\" srcset=\"https:\/\/www.nordex-online.com\/wp-content\/uploads\/sites\/4\/2026\/06\/Picture-Global-Service-Day-1024x726.png 1024w, https:\/\/www.nordex-online.com\/wp-content\/uploads\/sites\/4\/2026\/06\/Picture-Global-Service-Day-300x213.png 300w, https:\/\/www.nordex-online.com\/wp-content\/uploads\/sites\/4\/2026\/06\/Picture-Global-Service-Day-768x544.png 768w, https:\/\/www.nordex-online.com\/wp-content\/uploads\/sites\/4\/2026\/06\/Picture-Global-Service-Day.png 1490w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">De izquierda a derecha: Jesus Alvarez (Nordex Group (Moderator)), Jose Alba (Enel Green Power), Juan Otazu (Acciona Energ\u00edaE), Luis Pertierra (Naturgy), Alfonso Garcia (RWE)<\/figcaption><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>En el Nordex Group, a menudo hablamos de ser customer-centric, pero no se define por lo que decimos. Se define por lo bien que escuchamos, aprendemos y actuamos.Esta mentalidad fue el n\u00facleo del Service Day de este a\u00f1o en Pamplona, donde colegas de toda nuestra organizaci\u00f3n global de servicio, que en conjunto respaldan m\u00e1s de [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":37623,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_trash_the_other_posts":false,"editor_notices":[],"footnotes":""},"categories":[1089],"tags":[],"class_list":["post-37622","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-company-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Foro \u201cThe Voice of the Customer\u201d \u2013 Service Day en Pamplona 2026 - Nordex SE - Espa\u00f1ol<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.nordex-online.com\/es\/2026\/06\/foro-the-voice-of-the-customer-service-day-en-pamplona-2026\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Foro \u201cThe Voice of the Customer\u201d \u2013 Service Day en Pamplona 2026\" \/>\n<meta property=\"og:description\" content=\"En el Nordex Group, a menudo hablamos de ser customer-centric, pero no se define por lo que decimos. 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