{"id":47025,"date":"2026-06-18T13:00:00","date_gmt":"2026-06-18T13:00:00","guid":{"rendered":"https:\/\/www.nordex-online.com\/de\/?p=47025"},"modified":"2026-06-19T09:42:25","modified_gmt":"2026-06-19T09:42:25","slug":"the-voice-of-the-customer-forum-service-day-in-pamplona-2026","status":"publish","type":"post","link":"https:\/\/www.nordex-online.com\/de\/2026\/06\/the-voice-of-the-customer-forum-service-day-in-pamplona-2026\/","title":{"rendered":"\u201cThe Voice of the Customer\u201d Forum \u2013 Service Day in Pamplona 2026"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Bei der Nordex Group sprechen wir oft davon, customer-centric zu sein \u2013 doch entscheidend ist nicht, was wir sagen, sondern wie konsequent wir zuh\u00f6ren, lernen und handeln.<br>Diese Haltung stand im Mittelpunkt des diesj\u00e4hrigen Service Day in Pamplona, Spanien, bei dem Kolleginnen und Kollegen aus unserer globalen Serviceorganisation zusammenkamen, die gemeinsam mehr als 60 GW installierte Leistung weltweit betreuen, um unseren Ansatz zu reflektieren und weiterzuentwickeln.<br>Ein besonderes Highlight war unser \u201eVoice of the Customer\u201c-Forum. Moderiert von Jesus Alvarez (Nordex Group) teilten Branchenf\u00fchrer wie Jose Alba (Enel Green Power), Juan Otazu (Acciona Energ\u00eda), Luis Pertierra (Naturgy) und Alfonso Garcia (RWE) offene Einblicke: Was Kunden wirklich wichtig ist, wo Team Nordex bereits \u00fcberzeugt, wo noch Potenziale liegen und wie wir in einer zunehmend komplexen Energielandschaft Mehrwert liefern k\u00f6nnen.<br>Key Takeaway: Kunden suchen Partner \u2013 keine Lieferanten. Sie sch\u00e4tzen Zusammenarbeit auf Augenh\u00f6he, Transparenz und die F\u00e4higkeit, sich gemeinsam weiterzuentwickeln. Echte Verbesserung beginnt, wenn Organisationen bereit sind, Perspektiven zu h\u00f6ren, die ihre Annahmen hinterfragen.<br>Mit der fortschreitenden Entwicklung des Sektors h\u00e4ngt Erfolg davon ab, wie gut wir unsere Kunden wirklich verstehen \u2013 und wie konsequent wir ihr Feedback in konkrete Ma\u00dfnahmen \u00fcbersetzen.<br>Ein herzliches Dankesch\u00f6n an alle Teilnehmenden f\u00fcr ihr Vertrauen und ihre Offenheit. Ihre Perspektiven pr\u00e4gen ma\u00dfgeblich, wie wir Mehrwert schaffen und die Energiewende aktiv mitgestalten.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"726\" src=\"https:\/\/www.nordex-online.com\/wp-content\/uploads\/sites\/3\/2026\/06\/Picture-Global-Service-Day-1024x726.png\" alt=\"\" class=\"wp-image-47026\" srcset=\"https:\/\/www.nordex-online.com\/wp-content\/uploads\/sites\/3\/2026\/06\/Picture-Global-Service-Day-1024x726.png 1024w, https:\/\/www.nordex-online.com\/wp-content\/uploads\/sites\/3\/2026\/06\/Picture-Global-Service-Day-300x213.png 300w, https:\/\/www.nordex-online.com\/wp-content\/uploads\/sites\/3\/2026\/06\/Picture-Global-Service-Day-768x544.png 768w, https:\/\/www.nordex-online.com\/wp-content\/uploads\/sites\/3\/2026\/06\/Picture-Global-Service-Day.png 1490w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Von links: Jesus Alvarez (Nordex Group (Moderator)), Jose Alba (Enel Green Power), Juan Otazu (Acciona Energ\u00eda), Luis Pertierra (Naturgy), Alfonso Garcia (RWE)<\/figcaption><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Bei der Nordex Group sprechen wir oft davon, customer-centric zu sein \u2013 doch entscheidend ist nicht, was wir sagen, sondern wie konsequent wir zuh\u00f6ren, lernen und handeln.Diese Haltung stand im Mittelpunkt des diesj\u00e4hrigen Service Day in Pamplona, Spanien, bei dem Kolleginnen und Kollegen aus unserer globalen Serviceorganisation zusammenkamen, die gemeinsam mehr als 60 GW installierte [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":47026,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_trash_the_other_posts":false,"editor_notices":[],"footnotes":""},"categories":[1249],"tags":[],"class_list":["post-47025","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-company-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - 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