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Nordex Service contracts
Our customers’ requirements vary according to the level of service complexity and protection from expected risks. The Nordex Service contracts offer variable package solutions to meet these requirements.
Nordex Basic Service – provides flexibility
Nordex customers requiring a high degree of flexibility but not willing to compromise operating reliability and the long service life of their wind turbines opt for Nordex Basic Service.
Regular maintenance ensures availability throughout the entire service life. The 24-hour remote monitoring included in the Nordex Basic Service alerts you to any deviations in the operating parameters selected, thus avoiding unnecessary downtimes and repairs. Optional elements such as the condition monitoring system and regular inspection of the safety fittings of the wind power system additionally enhance safety and availability.
Nordex Extended Service - protects your investment
Nordex customers seeking greater investment protection and transparency select the Nordex Extended Service, which enhances the Nordex Basic Service package by adding an availability guarantee and a regular reporting. A large part of the investment risk is transferred to Nordex while simultaneously enhancing transparency.
Nordex Premium Service – full-service solution
Maximised investment protection and reliable cost budgeting are key concerns for Nordex customers opting for the Nordex Premium Service.
Two main aspects form the basis of this effective protection against risk. Firstly, all maintenance, repair and spare part costs are covered by the regular payment of a fixed fee. The second aspect is the enhanced investment protection in the form of an availability guarantee. In this way, a strong partnership is possible.
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